Transforming Recovery with Behavioural AI
Flowen empowers financial institutions to reduce costs by over 50% and increase repayment rates 2-3x through precision, data-driven engagement.
From Broken Processes to Intelligent Recovery
We help you overcome the high costs and poor results of traditional collections with a new, smarter approach.
The Old Way
High Operational Costs
Manual, resource-intensive calls and operations lead to diminishing returns.
Negative Customer Experience
Generic, aggressive tactics damage brand reputation and customer relationships.
Inefficient Recovery
A one-size-fits-all approach fails to prioritize high-value accounts, leaving money on the table.
The New Way
Cost & Time Efficiency
Automate low-value tasks to free up agents for high-impact accounts, reducing operational costs by over 50%.
Improved Customer Experience
Use AI to personalize every interaction, creating a positive and empathetic journey for each debtor.
Smarter, Faster Recovery
Prioritize debtors by pay-probability and use real-time insights to optimize offers and timing for maximum recovery.
A Unified System for the Entire Collection Lifecycle
AI Risk Scoring
Dynamically segment debtors by risk and payment probability to target high-impact cases.
Conversational AI
Deploy intelligent, human-like bots on Chat & Voice with RL-driven scripts.
Journey Orchestrator
Automatically select the optimal channel, timing, and messaging for each debtor.
Analytics & BI
Access real-time KPI dashboards and custom reports to track performance and gain insights.
Tailored for the Leaders in Finance
Flowen is engineered to meet the unique challenges of different financial sectors, ensuring higher recovery rates and operational efficiency.
Banks
Manage large portfolios of retail, credit card, and personal loans with scalable, compliant, and cost-effective AI collections.
Leasing & Auto Finance
Automate reminders and collections for auto loans and premium financing, improving customer experience and cash flow.
Fintech & Digital Lenders
Optimize collections for BNPL, SME, and retail digital lending with a flexible, API-first platform that grows with you.
See the Future of Debt Collection
Discover how Flowen can transform your operations. Schedule a private consultation with our experts today.